Contact
Get in touch with Kintsa.
This page is for customer care only, including order questions, shipping help, exchanges, and returns. If you want to buy Kintsa wholesale, please use the wholesale page instead.
Customer care
Order support
Use this page if you need help with a recent order, delivery timing, a missing package, or a product issue.
Returns and exchanges
Reach out if something arrived damaged, incorrect, or if you need return guidance before sending anything back.
Fastest reply
Including your order number and checkout email helps us look things up faster and get back to you sooner.
Email support
Send a customer care email.
We recommend including the details below so we can help with your order or return as quickly as possible.
Please include
- Your order number
- The email used at checkout
- A short note about what happened
- Photos if an item arrived damaged